Here at Urban Beach, we always strive to provide the best customer satisfaction, from start to finish.
Whether you're researching what snowboard jacket you should buy, choosing a t-shirt that fits your style, navigating through our website, or trying to get a feel for the product as much as possible before you buy, we are constantly adjusting, updating, tweaking and fixing what we offer to make our fellow adventurers' purchase as easy and informed as possible.
We recently conducted a survey with customers who had purchased from our site. Here were the results:
Rate your overall satisfaction with the products you received:
Overall Product Satisfaction:
Would you recommend purchasing from this website?
We are extremely proud of these results and see it as a clear indication that what we are doing is right. It doesn't stop there though, we are constantly looking for ideas on how we can improve on making your Urban Beach experience quicker, easier and most of all, more exciting!
We have a few ideas up our sleeve for the remainder of 2015, but we want to hear your thoughts and ideas about what would make your experience even better!
All customers are sent a post-purchase email offering the chance to participate in our survey, but if you have any ideas, please feel free to message us on Facebook or email us at: [email protected]
- Urban Beach HQ